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We cannot answer animal questions
via email.
Please call 209.883.9414.

We are open to receive animals between 10:00 am and 3:00 pm every day, including weekends and holidays.
Safety Precautions
Birds of Prey - Hawks and owls have strong, sharp talons and will use them. The larger ones can do serious damage.

Adult Mammals - Raccoons, opossums, squirrels, and other mammals will bite. Use caution. Wear gloves and use a towel to cover the eyes and protect your hands.

Skunks and Bats - Never touch a skunk or bat with your bare hands Use gloves. They are high risk for rabies. Don't risk an exposure. Keep them safe by keeping yourself safe.

Baby Birds - Small birds are very fragile. Be extremely gentle. Children often squeeze these birds too hard and cause fatal internal injuries.

Baby Mammals - Baby raccoons, opossums, and squirrels require special formulas and feeding techniques. Please, do not feed.
Injured Animals
Do
Keep the animal warm, dark, and quiet. Injured animals get cold easily. Keep them between 85 and 95 degrees.

Put the animal in a cardboard box just large enough for it to stand.

Bring the animal to us as soon as possible. The longer it goes without medical attention, the less likely it is to survive.

Unfortunately we cannot pick up animals. For a printer friendly map click here.

Do Not
Don't give the animal any medicine or put anything on the wound. Most medicines made for dogs, cats, or people, are not good for birds.

Don't put food or water in the box with the animal. Sick or injured animals don't usually want to eat, and if they spill the water, they will get wet and cold.

Please, do not put the animal into a wire cage. They will damage themselves trying to get through the wires. Use a cardboard box. Solid walls make animals feel safe. For larger mammals, use a pet carrier.

How to Transport an Animal

Small Birds should be put into a small cardboard box or a paper bag. Put a few pencil size holes for air, and several layers of soft tissue for padding and insulation in the bottom of the bag.

Larger Birds, Raptors, and Baby Mammals should be put into a cardboard box with a few small holes near the top. Be sure to fasten the lid securely. Do not use wire cages.


Larger Mammals should be put into sturdy carriers. Drape a towel over the holes and door to calm the animal.


Reptiles should be put into carefully sealed containers with small air holes to prevent escape.